Tag: file conversion

More room to convert — bigger files, more minutes, and real priority for subscribers

More room to convert — bigger files, more minutes, and real priority for subscribers

We’ve upgraded our paid plans, with no change to prices: the upper tiers now accept larger files, Basic gets a more generous monthly allowance, and priority on paid plans now directly affects how quickly your conversions are picked up when the service is busy.

What’s new

  • Larger uploads on Pro and Ultra — more headroom for big videos, archives, presentations, and document packs, so you don’t have to split or compress files before converting
  • More monthly minutes on Basic — extra capacity for regular use, with fewer mid-month surprises
  • Genuine conversion priority — when demand is high, paid conversions move ahead of free ones, and higher tiers move ahead of lower ones
  • Same prices — Basic, Pro, and Ultra cost exactly what they did before

Exact limits can evolve over time, so the pricing page is always the source of truth for current numbers.

How priority works

When lots of people are converting at the same time, jobs are picked up in plan order:

PlanPriorityBest for
UltraHighestHeavy or batch-heavy work, largest files
ProHigherRegular work with larger files
BasicHighEveryday conversions, ad-free
FreeStandardOccasional use

During quiet periods everyone should still feel fast — the difference shows most at peak times, which is exactly when it matters.

What hasn’t changed

  • Your price — no increases on any plan
  • The free plan — still here, still capable for everyday files
  • Credit packs — still available if you’d rather not subscribe
  • Ad-free experience — all paid plans stay ad-free

Already subscribed?

You don’t need to do anything. The new limits and priority apply to your account automatically — no re-purchase, no plan switch, no settings to change.

If you’re deciding whether to subscribe: more room for real-world files, more monthly capacity where it was needed most, and a front-of-queue spot when things get busy. See Pricing for current details, or manage your plan anytime from your account.

Questions or feedback? Get in touch through our contact page.

Better success rates for AMV, AMR, WOFF2, FIG, HTML→Excel, and more

Audio and video

We improved several audio and video conversions that didn’t perform as expected. Converting MP3 (or other audio) to AMV or AMR used to fail because the right codecs weren’t available in our pipeline; we’ve added support so those conversions complete successfully. We also improved cases where you convert audio-only files to video formats like AMV: the converter now handles them correctly instead of failing. If you work with music or voice and need AMV, AMR, or similar formats, you should see better performance.

Documents and spreadsheets

We addressed problems with document and spreadsheet conversions. HTML to XLSX (or XLS/CSV) was a common failure: many HTML files were being opened as documents instead of spreadsheets, so the export step failed. We’ve improved that so HTML with tables is opened as a spreadsheet and converts to Excel or CSV reliably. We also stopped offering a few document conversions that don’t work in practice (for example, Word to BibTeX), so you’re not offered options that would always fail. PDF to SWF has a very low success rate with the tools we use, so we might phase that option out—though we may look into better ways to support it in future.

Fonts

We improved font conversions involving modern web formats. TTF and OTF to WOFF2, and WOFF2 back to TTF, were failing because of a mismatch in how the font tools were being invoked. We’ve corrected that, so these conversions run reliably. If you’re preparing fonts for the web or need to convert back to TTF, those paths should now work as expected.

Images and vector graphics

We improved image and vector conversions in two ways. For FIG (Xfig) files, we added a more reliable path: FIG to SVG, PDF, PNG, and other formats. Now, so FIG conversions succeed much more often. For Corel CMX, we narrowed what we offer: converting from vector formats (e.g. SVG, CDR, WMF) to CMX works, and we kept those; converting from raster images (PNG, JPEG, etc.) to CMX doesn’t work reliably in the tools we use, so we removed those options to avoid repeated failures. You’ll only see CMX as an output when the source format can actually be converted to it.